E-news from the Baltic Sea

DESTINATION MANAGEMENT

Via Hansa is a leading tour operator, destination management company, hospitality service provider and lifestyle company in a vast geographical area stretching from Scandinavia over the Baltic countries and Russia to China.


Via Hansa has a large inbound leisure operation and has sales and service offices in Warsaw, St. Petersburg, Tallinn, Riga, Vilnius, Moscow, Kiev, Helsinki, Copenhagen, Ulaanbaatar and Shanghai.

Via Hansa has a number of specialized companies such as Via Hansa DMC&PCO, which are doing services for meetings, incentives, conferences and events and are working on location in Tallinn, Riga, Vilnius, St. Petersburg, Moscow and Warsaw  as well as Via Hansa Wellness, which specializes in wellness and beauty programs in Baltic countries, Poland and Russia.

Via Hansa has over the years developed a number of other Baltic Sea hospitality companies and brands such as balticvision, the largest provider of guaranteed escorted tours and city breaks in the area, Unique Hotels, offering trendy and classy first class and tourist class accommodation in Estonia, Vihula Manor, the first full-service manor resort in the Baltic countries, Ultimate Lifestyle Adventures, offering bespoke luxury service for VIPs and much more...

Via Hansa and its companies and brands are employing over 300 persons and are catering for over 100.000 guests a year.

Hanseatic Lifestyle

During the last 2 decades the century old Hanseatic trading links of the Baltic Sea region has been re-established and the countries have been re-integrated the big family of Europe nations.

We are aware of our responsibility in this process and we are committed to history and mobility, to culture and intellect, to ecology and nature and to progress and social responsibility.

We are also committed to giving our customers the best the region has to offer with a comprehensive and sophisticated product, with professionalism and integrity and with innovation and style.

In medieval times a word between two Hanseatic tradesmen was a firm accord. Today we are still trading in the best of the Hanseatic traditions.

We are the modern Hanseatic trades people, who have added a touch of contemporary lifestyle to century old traditions

AT YOUR SERVICE

We believe that communication with our customers is essential to develop both their business and our business. We pay considerable attention to efficient communication with our customers in the broadest sense.

Some of the communication advantages we can offer are:

• Centrally located offices in all the capital cities of the region, easily accessible and welcoming for you and your guests. We have 24 hours emergency service at all offices and all operational personnel have mobile phones answering around the clock.

• www.viahansa.com - the first business-to-business travel service portal in the Baltic sea region, modern and comprehensive, interactive and dynamic, with daily up-dated detailed information about our destinations and products, plenty of useful links to other databases and sources  - an indispensable tool for any tour operator dealing with the Baltic Sea region.

Online booking systems - at the customers’ area at our web-portal allow you to book hotels, packages and other services directly from your own computer.

• Flash-drives and apps with our most important product manuals - easy to use and very suitable for destination and product presentations.

• Photo-galleries - we have in our computers thousands of images of hotels, cities, landscapes, people, activities and much more. The images have high resolution of 300 DPI or more and we have copyrights on all images. We are happy to provide you with various destination images for your catalogues and sales promotions, you can download them conveniently from our web site Customer Area, or we can send them to you over e-mail or on handy flash drives.

• Videos – we have gathered a comprehensive collection of high quality videos and presentations introducing our destinations. The videos have been produced by national tourist boards for promoting the destinations, please find them on our web site under according destinations or on our YouTube channel.

• Personalized e-mail addresses for all employees build up in the same structure: name.surname@viahansa.com

e-News - regular newsletters distributed via e-mail with valuable news about our products, keeping you-up-to-date with all the main developments at the destinations and regular sales offers to support your sales.

But even more important than any new technology is how we understand communication. We believe that it is always vital to try to identify mutual interests and go for mutually beneficial solutions.